8mbeat Terms and Conditions

1. General Provisions

8mbeat ("Platform", "we", "our") is an online casino and betting service provider that serves players in Bangladesh. These terms and conditions ("Terms") form a legally binding agreement between 8mbeat and its users.

By accessing, browsing, or using the platform in any way, you fully agree to these terms and conditions. If you do not agree with any part of these terms, please refrain from using the platform.

1.1 Scope of Terms

These terms apply to the 8mbeat website, mobile application, and all related services. These terms operate together with our Privacy Policy and Responsible Gaming Policy.

1.2 Language and Interpretation

These terms are written in Bengali. In the event of any interpretive dispute, the interpretation provided by 8mbeat shall be considered final. The words "you" or "user" used in any part of the platform refer to both registered and unregistered users.

2. Eligibility and Account Registration

2.1 Registration Eligibility Requirements

To open an account at 8mbeat, you must meet the following conditions:

• You must be at least 21 years of age.
• You must be a resident of Bangladesh or a Bangladeshi citizen.
• You may hold only one account in your name.
• You must register using your correct and truthful personal information.
• You must have the legal capacity to enter into a binding contract.

2.2 Accuracy of Account Information

All information provided at registration — including full name, date of birth, email address and mobile number — must be accurate and kept up to date. Providing false information may result in immediate account closure.

2.3 Multiple Accounts Prohibited

Each person may operate only one account. If multiple accounts belonging to the same person are detected, all accounts and any bonuses held in them will be cancelled, and the original deposit amount may be returned following a review.

2.4 Password Security

The security of your account is entirely your responsibility. Use a strong password and do not share it with any third party. If you suspect unauthorised access to your account, notify our support team immediately.

3. Account Verification

8mbeat follows a KYC (Know Your Customer) process to ensure safe and transparent service. We may request the following documents to verify your identity at any time:

• A certified copy of your National Identity Card (NID) or passport.
• A recent utility bill or bank statement for address verification.
• Proof of ownership of the payment method used.

Withdrawal requests may not be processed until verification is complete. We are committed to protecting the confidentiality of documents provided by users.

4. Deposits and Withdrawals

4.1 Deposit Rules

Accepted payment methods for deposits at 8mbeat are: bKash, Nagad, Rocket, Upay and bank transfer. The minimum deposit amount across all methods is ৳300 (three hundred taka).

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳800 (eight hundred taka). Withdrawals can only be made to the same payment method used for the deposit, to a verified account.

4.3 Currency and Conversion

All transactions on 8mbeat are conducted in Bangladeshi Taka (BDT / ৳). Third-party payment gateway fees may apply.

4.4 Right to Decline Transactions

8mbeat reserves the right to decline any suspicious, unlawful or fraudulent transaction. If money laundering or fraud is suspected, the relevant account may be suspended pending investigation.

5. Bonus and Promotion Terms

5.1 Welcome Bonus

New users will receive a 200% bonus on their first deposit, up to a maximum of ৳20,000. Wagering requirements must be met to claim the bonus.

5.2 Wagering Requirements

A 15x (fifteen times) wagering requirement applies to all bonuses. This means that to withdraw a bonus, you must place bets totalling 15 times the bonus amount. Bonus funds cannot be withdrawn before the wagering requirement is met.

5.3 Bonus Usage Rules

• A user may not use any single promotion more than once.
• Bonus funds cannot be withdrawn directly.
• A bonus offer cannot be claimed from multiple accounts.
• Bonuses will be cancelled once they expire.
• 8mbeat reserves the right to modify or cancel bonus offers without notice.

5.4 VIP Program

The 8mbeat VIP program has four tiers: Bronze, Silver, Gold and Platinum. You can advance to a higher tier based on regular activity and loyalty to the platform. Weekly cashback applies at each tier: Bronze — up to 0.2%, Silver — up to 0.4%, Gold — up to 0.6%, Platinum — up to 0.8%.

6. Gaming Policy and Fair Play

8mbeat is committed to ensuring fair gameplay. All games available on our platform are operated by licensed providers, including PG Soft, Pragmatic Play, JILI, Spribe and others.

6.1 RNG and Fairness

All slots and casino games use Random Number Generator (RNG) technology, which makes every result completely random and unbiased.

6.2 Technical Issues

Bets on games that were not completed due to a technical fault will be considered void and the staked amount will be returned. 8mbeat does not bear responsibility for losses caused by internet disconnection.

6.3 Betting Limits

When using bonus funds, a maximum bet limit may apply to each game. Placing bets above the set limit may result in the bonus being cancelled.

7. Prohibited Activities

The following activities are strictly prohibited on 8mbeat:

• Fraudulent activity, use of bots or automated software.
• Money laundering or unlawful financial activity.
• Claiming bonus benefits using multiple accounts ("bonus abuse").
• Coordinated betting strategies that cause harm to the platform.
• Unauthorised access to another person's account or hacking attempts.
• Exploiting technical errors on the platform.
• Providing false or misleading information.

8. Account Suspension and Closure

8.1 Platform Rights

8mbeat reserves the right to suspend or permanently close an account at any time for reasonable cause. This includes prohibited activities, verification failure or breach of these terms.

8.2 User Rights

You may request closure of your account at any time by notifying our support team by email. Any eligible balance may be withdrawn before the account is closed, however bonuses with incomplete wagering requirements will be cancelled.

8.3 Inactive Accounts

An account will be considered inactive if there has been no login or transaction for 12 consecutive months. A maintenance fee may apply to inactive accounts.

9. Responsible Gaming

8mbeat places the highest priority on responsible gaming. We believe that gaming is a form of entertainment and should never be a source of financial or emotional stress.

9.1 Self-Control Tools

Users can set their own deposit limits and temporarily suspend their account if needed. For more details, visit our Responsible Gaming page.

9.2 Self-Exclusion

If you feel that gaming is having a negative impact on your life, you can contact our support team to activate Self-Exclusion. While self-exclusion is active, access to the account will be completely blocked.

9.3 Protection of Minors

Use of this platform by anyone under 21 years of age is strictly prohibited. Parents and guardians are encouraged to use parental control software on devices accessible to their children.

10. Privacy and Data Protection

The protection of your personal information is very important to us. 8mbeat uses SSL encryption technology to keep all data secure. We never sell your personal information to third parties.

To learn about our detailed policy on data collection, storage and use, please read our Privacy Policy page.

10.1 Use of Cookies

8mbeat uses cookies to improve the website experience. Continued use of the platform will be taken as your consent to the use of cookies.

10.2 Data Retention Period

User data may be retained for as long as required to meet legal obligations, even after an account is closed.

11. Intellectual Property

All content on the 8mbeat website and platform — including logos, designs, text, graphics, software and other elements — is the exclusive intellectual property of 8mbeat. Any use, reproduction or distribution of this content without written permission is strictly prohibited.

11.1 Third-Party Licences

Games displayed on 8mbeat are operated under the intellectual property rights of the respective game providers. No element of these games may be used without permission.

12. Limitation of Liability

To the maximum extent permitted by applicable law, 8mbeat will not be liable for the following:

• Losses caused by internet connection disruptions.
• Losses caused by issues with the user's own device or software.
• Losses resulting from the actions of third parties.
• Service interruptions caused by natural disasters, cyberattacks, or other unforeseeable circumstances.
• Financial losses from gaming — gaming carries risk and there is no guarantee of winning.

13. Changes to Terms

8mbeat reserves the right to modify, add to, or cancel these terms and conditions at any time. Users will be notified of significant changes via email or by a notice on the platform.

Continued use of the platform after any changes will be considered as your acceptance of the new terms. You are therefore encouraged to review this page regularly.

14. Contact & Dispute Resolution

14.1 Contact Methods

If you have any questions or complaints regarding these terms, please contact us:

• 24/7 live chat support in Bengali.
• Email: [email protected]

14.2 Dispute Resolution Process

In the event of a dispute, please contact our support team directly in the first instance. We aim to respond within 72 hours. If the matter cannot be resolved through our internal process, an alternative dispute resolution method will be followed by mutual agreement.

14.3 Applicable Law

These terms and conditions will be governed by applicable law. In the event of any legal dispute, both parties will first attempt to resolve the matter through negotiation.